At Cape 8 Collection, your privacy and data protection are important to us. This policy outlines how we collect, use, and protect your personal information — especially where it relates to building access and guest identity verification.

1. What We Collect

In line with South African law, we may collect the following information during your booking or check-in process:

• Full name

• Email address and contact number

• ID or passport copy (as required by the Immigration Act)

• Vehicle registration number (for secure parking access)

• Biometric registration (facial recognition), where applicable

2. Why We Collect It

Your information is collected for the following purposes:

• To comply with South Africa’s Immigration Act, which requires that all accommodation providers verify guest identities

• To provide biometric building and parking access where applicable

• To ensure your safety, the safety of other guests and residents, and the smooth delivery of your stay

3. How Your Data is Stored

We take all reasonable steps to store your data securely:

• ID documents and biometric data are stored on encrypted systems or shared securely with trusted third-party building access providers

• Personal data is retained only for as long as legally required and is automatically deleted within 7 days of check-out unless required for legal or safety reasons

4. Your Rights Under POPIA

As per the Protection of Personal Information Act (POPIA), you have the right to:

• Access or request a copy of your personal data

• Request correction or deletion of your data

• Withdraw consent for biometric use (though this may affect access to the building)

We do not sell or misuse your personal information. Your data is used solely for the purposes outlined above and shared only with verified service providers where required.